What is a Bingo CM?

The CM (chat moderator) is the friendly face in the online bingo chat room who ensures that everyone is enjoying their time at the site. The role can range from leading chat games and giving away free bonuses to dealing with player questions and complaints as they arise. The CM is usually the first contact for all players, whether they are new or old. Therefore each CM must make sure they know the site and games inside out and are up-to-date on the latest promotions.

The position of CM at any site is a coveted one. The attraction of being able to work from home, and the flexible hours makes it an ideal opportunity to those who find themselves having to balance a busy home life with full time employment.

It's important to remember than even though the role of CM is an enjoyable one, it does require plenty of hard work along the way. It requires good communication and customer service skills. Any CM is expected to deal with account issues and must be able to successfully liaise with the relevant people at site to resolve issues.

All CMs should be competent in using a computer and have a reliable and fast internet connection. It is of course essential that they have a passion for, and great knowledge of, all types of bingo games.

All CMs are proud of what they do and take great pleasure in their work. They all have a passion for the job and nothing pleases them more than to see their roomies having fun!